CasinoEuro Privacy Policy

At CasinoEuro, we are committed to protecting your personal data and respecting your privacy whenever you interact with CasinoEuro Online Casino. This Privacy Policy explains what information we collect when you register, log in, deposit, play or withdraw funds through casinoeuro.com, and how we use, store and protect that data. By creating an account and using our services, you agree to the practices described below.

Who We Are

CasinoEuro is operated by two licensed entities depending on your place of residence. For customers residing outside the European Union, we operate as NetPlay Malta Limited, a Maltese company (C 81115), licensed and regulated by the Malta Gaming Authority under licence MGA/CRP/1117/2025, covering Type 1, Type 2 and Type 3 gaming services. For customers residing within the European Union, we operate as Rizk Nordic Limited, a Maltese company (C101569), holding licence MGA/B2C/959/2022. Both entities share the same registered address at 199 Experience Centre, Ta' Xbiex Seafront, Ta' Xbiex XBX 1027, Malta, and are ultimately owned by Betsson Malta Holding Limited, part of the Betsson Group under Betsson AB. Site content is copyright Betsson Services Limited. Payment services connected to your casino euro deposit and casino euro withdrawal are provided by Clearpay Limited.

Information We Collect

We collect personal data when you complete casinoeuro register or casino euro register processes, log in to your account, deposit funds, play games or request a withdrawal.

Registration and Identity Data

• We gather your full name, date of birth, address, email and phone number when you complete casinoeuro registration.
• We may request identity verification documents to comply with anti-money laundering and responsible gaming obligations.

Financial and Payment Data

• We collect payment method details relevant to your casinoeuro deposit and casinoeuro withdrawal, including card numbers (partially masked), e-wallet identifiers and bank account information.
• We record transaction history related to bonus claims, wagering and cashout activity.

Technical and Usage Data

• We automatically collect your IP address, device type, browser information and session data whenever you access casinoeuro login or use the casinoeuro app.
• We track gameplay activity across our slots, live casino, jackpots and table games to personalise your experience and detect irregular patterns.

How We Use Your Information

We use the data we collect to operate CasinoEuro Online Casino safely and efficiently. Specifically, we use your information to:

• Verify your identity and age before allowing casino euro login access.
• Process casinoeuro deposit and casino euro deposit transactions, as well as casinoeuro withdrawal requests, through Clearpay Limited.
• Administer promotions, including any casinoeuro bonus, casino euro bonus, casinoeuro bonus code or casinoeuro promo code offer you claim.
• Communicate account updates, security alerts and customer support responses.
• Detect and prevent fraud, money laundering and problem gambling behaviour.
• Comply with our obligations under Maltese and applicable EU regulatory law.

Cookies and Tracking Technologies

We use cookies and similar technologies on our website and within the casinoeuro casino app to remember your preferences, keep you securely logged in, and analyse how you use our slots, live casino and poker sections. You can manage cookie preferences through your browser settings; however, disabling certain cookies may affect your ability to use casinoeuro login or access personalised features.

Sharing Your Information

We do not sell your personal data. We may share information with:

• Payment providers, including Clearpay Limited, to process your casino euro deposit and casino euro withdrawal requests.
• Game providers and live casino operators, such as NetEnt, Play'n GO, Pragmatic Play, Evolution and others, strictly to enable gameplay functionality.
• Regulatory authorities, including the Malta Gaming Authority, where legally required.
• Other companies within the Betsson Group for shared compliance, fraud prevention and responsible gaming monitoring purposes.
• Third-party service providers assisting with identity verification, customer support and marketing analytics.

International Data Transfers

Because we operate across multiple jurisdictions, your data may be transferred outside your country of residence, including to servers located within the European Economic Area or Malta. Where such transfers occur, we ensure appropriate safeguards are in place consistent with applicable data protection law, including GDPR where relevant to customers residing in the European Union.

Data Retention

We retain your personal data for as long as your account remains active and for a further period afterward as required by anti-money laundering, tax and gaming regulatory obligations. Transaction records connected to any casinoeuro deposit, casinoeuro withdrawal or bonus activity are retained in accordance with these statutory requirements, even after account closure.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data, subject to our legal retention obligations.
• Object to or restrict certain processing activities.
• Withdraw consent to marketing communications at any time.

To exercise any of these rights, you may contact us using the details below.

Children's Privacy

We do not knowingly collect personal data from anyone under the legal gambling age applicable in their jurisdiction. If we become aware that a minor has registered an account, we will close the account immediately and delete the associated data where legally possible.

Security

We employ industry-standard encryption, secure servers and access controls to protect your personal and financial data. All information submitted during casinoeuro register, casino euro login or payment transactions is transmitted through secure channels. While we take reasonable steps to safeguard your data, no method of transmission over the internet is entirely secure, and we encourage you to keep your login credentials confidential.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. We will post any revised version on this page, and continued use of CasinoEuro Online Casino after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact our support team at support-en@casinoeuro.com. For unresolved data protection concerns or complaints, you may escalate your query to csmanagement@casinoeuro.com. Our support team is also available via LiveChat, phone and our Help Centre, with live chat operating 24/7.